Explore the workflow before opening your workspace
Delivery tracking software: the job record in practice
Nexus connects a customer delivery enquiry to the order and its route. This public walkthrough explains the operational steps before you enter the workspace.
What is delivery tracking software?
Delivery tracking software connects the delivery record with customer-facing progress. It helps explain the current stage of a job, while proof of delivery records its outcome.
Start by locating the right order reference. Check the planned route date, the stop’s recorded state and any available delivery evidence. A scheduled job and a completed job should lead to different answers, even when they share the same customer.
A practical walkthrough
From a booking to a delivery update
- Find the order in Book It and check the destination and contact.
- Open the route or tracking view associated with the job.
- Review the latest recorded event before sharing an update.
Drive It supports the driver’s delivery workflow. Explore its customer tracking tools if you manage your own courier bookings, or continue to the Nexus workspace for office operations.
Your questions, answered
Is delivery tracking the same as proof of delivery?
No. Tracking describes delivery progress. Proof of delivery records the outcome, with the recipient details and evidence collected through the supported workflow.
Where can I check the current Drive It plan?
The Nexus product plans page sets out the current Drive It subscription, trial eligibility and separate usage charges. Follow the plan link before registering.
Explore the connected workflow
Published 30 September 2026. Product information from Nexus workspace. Public updates feed.